Our Policies - The Student Energy Group

Our privacy policy applies if you use our services or website.

This policy applies if us or one of our contractors need to access your property.

If you have an issue with your account and wish to make a complaint review our complaints policy.

You can get help with energy problems.

Cysylltwch â Cyngor ar Bopeth os ydych chi angen
cymorth gyda phroblem ynni.

Information around our Fair Usage policy for our Unlimited Energy package

Our additional cancellation terms

This applies if you hold a Direct Debit with us.

This has important information about the Warm Home Discount Scheme.

If we have not obtained your personal data directly from you, Article 14 of the GDPR requires us to provide you with this information